Target audience? Consumers? End users? … or humans?

Target audience? Consumers? End users? … or humans?

The cluetrain – a 95 point manifesto on how human interactions are changing in the digital age, and how this affects corporations and brands.

Here are three choice tidbits:

· Human communities are based on discourse—on human speech about human concerns.

· The community of discourse is the market.

· Companies that do not belong to a community of discourse will die.

… a bit of light reading.

the cluetrain manifesto

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